Privacy Policy

Techub POS is a business tool. A restaurant owner gets an account from Techub Group, then adds their staff, menu, tables and tills. Staff use the app at work. The app is not meant for children or for the general public.

• Owner account: name, email address and password. The password is stored only as a one-way hash.
• Staff: the name and role (waiter, cashier or manager) that the owner enters, and each staff member’s sign-in PIN. PINs are stored only as one-way hashes, never as the PIN itself.
• Restaurant details: name, address, phone number and receipt text, if the owner enters them.
• Business records: menu, prices, tables, orders, payments, change and credit given, shift cash counts, stock levels and adjustments, and exchange rates. For EcoCash or card payments, the app keeps only the reference or approval code that staff type in. It never collects card numbers, PINs for cards or mobile money, or customer details.
• Security records: an audit log of voids, discounts, comps, approvals, PIN resets and sign-ins, failed PIN attempts, and the IDs and names of enrolled tills and owner devices.

We do not collect location, contacts, photos, files, advertising IDs or analytics, and the app shows no ads.

To run the app: sign staff and owners in, record and sync sales, show the owner’s back office, and protect the restaurant against misuse (for example, lockouts after wrong PINs and an audit trail). We do not sell data or use it for advertising.

Sales are first saved on the till device so the app works offline, then sent to our server over an encrypted (HTTPS) connection. The server runs on Google Cloud (London region) and the Postgres database on Neon (London), which process the data for us as service providers. A restaurant’s data can be seen only by that restaurant’s owners and signed-in staff, and by Techub Group when needed to provide support or keep the service running. We share data with others only if the law requires it.

We keep a restaurant’s data while its account is active. After an account is closed, we delete it within 30 days, except records we must keep by law.

The restaurant owner can ask for the account and all its data to be deleted by emailing support@techubgroup.co.zw from the account’s email address, with the subject “Delete Techub POS account”. We confirm and delete within 30 days.

The owner can switch staff off in the back office at any time. Switching off stops them signing in, but their name stays on past sales records. A staff member who wants their name removed should ask the restaurant owner, or email us.

Passwords and PINs are hashed. Sign-in tokens are kept in the device’s secure storage. Owner sessions expire and can be signed out from all devices at once, and lost tills can be revoked by the owner.

The app is for businesses and adults (18+). We do not knowingly collect data from children.

If this policy changes, we will update this page and the date above.

Techub Group, Harare, Zimbabwe ·support@techubgroup.co.zw